top of page

Preguntas Frecuentes

Preguntas frecuentes

  • How do I find my Account Indentifier and/or get my PayNearMe Smart Link to pay my bill online?
    Your Account Identifier and PayNearMe Smart Link will be texted to you after your loan is onboarded by our Team (prior to your first statement), or it can be found on as a scannable barcode on your loan paperwork. It can also be found on your account statements. Alternately, you can call our team via phone 714-204-0833 and they can send you another text message with your Account Identifier/PayNearMe Smart Link.
  • How can I save my account information to have it easily accessible?
    Once you have your PayNearMe Smart Link (sent to you via text, see “How do I find my Account Indentifier and/or get my PayNearMe Smart Link to pay my bill online?”) you can: - Click the "Add to Wallet" button at the bottom of the dashboard to add to your iPhone (Apple) or google wallet. - Add as an icon on your phone home screen in your Safari or Google Chrome app. - Favorite the URL address in your Safari or Google Chrome app. Contact our team via phone (714-204-0833) or email (CustomerService@BlackfishCapital.net) with any questions!
  • How do I pay my bill?
    Select “Make a Payment” and complete the fields in the form (or use this link: https://www.blackfishcapital.net/make-a-payment) and select a payment option. For bank account and credit/debit card payments please enter in your account details, review your payment details then enter a payment amount and submit your payment. For cash transactions take the barcode provided and have it scanned at a payment location nearby. Submit your cash payment with the store cashier and take the receipt as proof of payment. There are over 27,000 payment locations nationwide including 7-Eleven and CVS Pharmacy stores. Contact our team via phone (714-204-0833) or email (CustomerService@BlackfishCapital.net) with any questions!
  • What are my payment options?
    You can pay your bill with a Mastercard or debit card. Select “Make a Payment” and complete the fields in the form (or use this link: https://www.blackfishcapital.net/make-a-payment) and select a payment option. You can also remit payment directly to Blackfish Capital via check or money order: Blackfish Capital P.O. 4714 Orange, CA 92863 Do not mail cash! Contact our team via phone (714-204-0833) or email (CustomerService@BlackfishCapital.net) with any questions!
  • How do I make a cash payment?
    To complete a cash payment with PayNearMe, take the barcode provided and have it scanned at an authorized payment location. The barcode can be displayed on your mobile phone, a printed payment slip or a PayNearMe card. If you do not have a barcode, contact our team for more details. At the payment location, submit your cash payment with the store cashier and take the receipt as proof of payment. There are over 27,000 payment locations nationwide including 7-Eleven and CVS Pharmacy stores. You can also remit payment directly to Blackfish Capital via check or money order: Blackfish Capital P.O. 4714 Orange, CA 92863 Do not mail cash! Contact our team via phone (714-204-0833) or email (CustomerService@BlackfishCapital.net) with any questions!
  • What is PayNearMe?
    PayNearMe is an electronic payment network that powers real-time bill payments. We have partnered with thousands of billers to allow their customers to pay bills with debit and credit cards, bank accounts and cash at over 27,000 convenient payment locations nationwide. Contact our team via phone (714-204-0833) or email (CustomerService@BlackfishCapital.net) with any questions!
  • How do I know if my payment has been completed?
    After making a payment, your payment is complete and our Team will be notified automatically. Your receipt is proof of payment. Please review it for details pertaining to your payment. If you paid with cash you will receive a printed receipt from the store cashier. You may also receive a digital version sent to your phone or email. If you paid with a debit card, credit card, or bank account, the transaction account characters "PNM", the biller’s name, and business type will appear on your account statement. Contact our team via phone (714-204-0833) or email (CustomerService@BlackfishCapital.net) with any questions!
  • Are there fees to make a payment?
    All fees are clearly stated before you complete any payment, but more importantly, there are no hidden fees. Fees vary depending on the payment option and the method of payment. Contact our team via phone (714-204-0833) or email (CustomerService@BlackfishCapital.net) with any questions!
  • How do I look up a payment to view a detailed receipt online? (Cash Only)
    If you made a cash payment and want to view a detailed online receipt, you can look up your payment and receipt details here. Contact our team via phone (714-204-0833) or email (CustomerService@BlackfishCapital.net) with any questions!

¿Todavía tienes preguntas?

Nuestro equipo está listo para dar respuestas.

¡Gracias por enviar!

bottom of page